Privacy Policy for Kiabha
Effective Date: November 15, 2024
At Kiabha (referred to as “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://kiabha.com or interact with our services. By accessing our website and using our services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Kiabha is a company dedicated to designing and selling handmade jewelry. We are passionate about creating unique, high-quality pieces and providing exceptional customer service. Our website address is https://kiabha.com.
2. Information We Collect
We collect various types of personal information when you interact with our website and services:
- Personal Identification Information: When you place an order, register for an account, leave comments, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping and billing address, payment information, and other information you provide.
- Non-Personal Identification Information: We may collect non-identifiable data such as your browser type, device type, IP address, and how you interact with our site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders (including shipping and payment).
- To provide customer support and respond to your inquiries.
- To send you promotional emails, newsletters, or other marketing materials with your consent.
- To improve our website, products, and services based on your feedback and usage patterns.
- To ensure the security and functionality of our website.
4. Comments and Media
- Comments: When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it.
- Media: If you upload images to the website (e.g., for reviews), please avoid including embedded location data (EXIF GPS). Visitors to the website may extract location data from images.
5. Cookies
We use cookies and similar technologies to enhance your experience and functionality on our website:
- Comment Cookies: If you leave a comment, we may save your name, email address, and website in cookies. These cookies are for your convenience and last for one year.
- Login Cookies: When you log in, we set several cookies to remember your login details and screen display preferences. These cookies last for two days for login information and one year for screen display options.
- Post Editing Cookies: If you edit or publish content, an additional cookie will be stored in your browser. This cookie doesn’t contain personal data but indicates the post ID of the article you just edited. It expires after one day.
You may control or disable cookies through your browser settings. However, some parts of our website may not function correctly without cookies.
6. Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, articles, etc.) from third-party websites. These external sites may collect data about you, use cookies, or track your interaction with the embedded content. Embedded content behaves in the same way as if you have visited the third-party website directly.
7. Data Sharing
We do not share your personal information with third parties except as follows:
- Service Providers: We may share your data with trusted third-party service providers who help us operate our website, process payments, or deliver products (e.g., shipping companies, payment processors).
- Legal Requirements: We may disclose your information if required by law, or to protect our rights, comply with a legal process, or respond to lawful requests by government authorities.
- Password Reset: If you request a password reset, your IP address will be included in the reset email.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including:
- Retaining comments and metadata indefinitely to recognize and approve follow-up comments automatically.
- Storing user profile data for registered users, which can be edited or deleted by the user at any time (except for usernames).
If you wish to request the deletion of your data, please contact us as detailed below.
9. Your Rights Over Your Data
If you have an account on our website or have left comments, you have the right to:
- Access: Request an exported file of the personal data we hold about you.
- Rectification: Request that we correct any incorrect or incomplete data.
- Erasure: Request that we erase your personal data, subject to legal requirements.
- Portability: Request a copy of your personal data in a structured, commonly used format.
You can exercise these rights by contacting us at info@kiabha.com.
10. Security of Your Information
We use reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Kiabha
Email: info@kiabha.com
Website: https://kiabha.com
Whatsapp → 6264180525
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting Kiabha with your personal information.
This Privacy Policy should cover the main points related to customer data collection and usage for your handmade jewellery business. Be sure to update it with your company’s specific contact information, effective date, and any other details that might apply to your business model.